Haybazi's Terms & Conditions — Complete Guide

Haybazi is an online betting and gaming platform designed for users in Bangladesh. These Terms & Conditions ("Terms") form a legally binding agreement between Haybazi and its users. By using this platform, you confirm that you are at least 18 years of age and that you voluntarily accept these Terms.

Haybazi reserves the right to amend these Terms & Conditions at any time. Any changes will be notified on the platform along with the updated date. Continued use of the platform after any changes constitutes acceptance of the revised Terms.

By accessing and using the Haybazi platform, you agree to all the terms and conditions outlined here. The following are part of our general terms:

• You must be at least 18 years old to create an account on Haybazi. Accounts belonging to minors will not be approved and will be closed immediately upon discovery.
• Each user may operate only one account. Haybazi reserves the right to close any duplicate accounts belonging to the same person.
• Fraud, manipulation, or any activity intended to harm others on the platform is strictly prohibited.
• Haybazi's services may only be used for personal, non-commercial purposes.
• Using any part of the platform with automated software, bots, or scripts is strictly prohibited.

When creating an account on Haybazi, you must provide accurate and complete information. Providing false information may result in account suspension and forfeiture of any deposited funds.

• Identity Verification: Haybazi may request a user's national ID, passport, or other documents at any time. Withdrawals may be held pending completion of KYC verification.
• Password Security: Keeping your account password confidential is solely your responsibility. You should never share your password with anyone.
• One Account Policy: Only one account is allowed per phone number and email address.
• Updating Your Information: If your contact details change, please update your account as soon as possible.

Verification of the mobile number or email address provided at registration is mandatory. Unverified accounts cannot place bets or make withdrawals.

Please read the following rules carefully before placing bets on Haybazi. These rules apply to all bet types — Sports Betting, live betting, and all other markets.

• Minimum Bet: The minimum bet amount is BDT 20. Maximum limits may vary depending on the market.
• Odds Changes: Odds may change before a bet is confirmed. The odds displayed at the time of confirmation are final.
• Bet Cancellation: If a match or event is cancelled, the bet amount will be refunded. For partial results, Haybazi's standard rules will apply.
• Live Betting: During Live Betting, connectivity issues or delays may affect bet processing. Haybazi is not liable in such cases.
• System Error: If incorrect odds are displayed due to a technical error, Haybazi reserves the right to void the affected bets.
• Suspicious Activity: If a bet is deemed suspicious, Haybazi may withhold payment until an investigation is completed.

Deposits and withdrawals on Haybazi are available via Mobile Pay, Nagad, and Rocket. All payment transactions are governed by the rules outlined below.

• Minimum Deposit: ৳200. No deposit fees.
• Minimum Withdrawal: ৳500. Your KYC verification must be completed before making a withdrawal.
• Withdrawal Processing Time: Processing is typically completed within 24 hours. Delays may occur on bank holidays.
• Withdrawal to Same Method: Withdrawals are generally processed back to the same payment method used for the original deposit.
• Currency: All transactions will be processed in Bangladeshi Taka (BDT).
• Failed Transactions: If a deposit fails to process, the amount will not be credited to your account. Please contact our support team in such cases.

Haybazi offers a range of bonuses and promotional offers for both new and existing users. Each offer comes with its own terms, which should be read carefully before accepting.

• Welcome Bonus: New members may receive a bonus on their first deposit. The bonus amount and terms are subject to change from time to time.
• Wagering Requirement: A specified amount must be wagered before any bonus funds can be withdrawn. Wagering requirements vary by bonus.
• Bonus Validity: Every bonus has a set expiry period. Any bonus not used within that period will be automatically cancelled.
• One Bonus Per User: Each promotion can only be claimed once per user. Any attempt to claim bonuses through multiple accounts will result in account closure.
• Right to Cancel Bonuses: Haybazi reserves the right to modify or cancel any bonus offer at any time.

Haybazi believes betting should be a source of entertainment — not stress or addiction. That's why responsible gaming is a core part of our platform.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits at any time.
• Self-Exclusion: If you feel that betting is having a negative impact on your life, you can temporarily or permanently close your account at any time.
• Age Verification: Accounts for users under 18 are not permitted and will be closed immediately if detected.
• Betting History: You can view a full record of all your bets at any time. Keep track of your own spending.

Haybazi reserves the right to suspend or close any account without prior notice for any of the following reasons:

• Violation of any provision of these terms and conditions.
• Fraudulent activity or submission of false information.
• Operating multiple accounts under the same identity.
• Betting via bots or automated systems.
• Failure to complete KYC verification.
• Extended account inactivity (more than 12 months).

Users may close their account at any time through our support team. Any valid balance can be withdrawn before the account is closed.

Haybazi takes the privacy of your personal data seriously. To learn more about how your information is collected, used, and protected, please visit our Privacy Policy Read.

• User data is never sold to third parties.
• Information may be shared with authorities where required by legal obligation.
• Financial data is protected with advanced SSL encryption.
• You may request deletion of your data, though this may not always be possible where legal record-keeping obligations apply.

Haybazi is not liable for the following:

• Delays or failures in bet processing due to loss of internet connection.
• Transaction failures caused by issues with third-party payment providers.
• Service disruption caused by technical failures or cyber attacks.
• Account credential exposure resulting from the user's own negligence.
• Being compelled to suspend services due to unforeseen legal changes.

If you have any questions or complaints regarding these Terms & Conditions, please get in touch with us. We aim to respond within 48 hours.

• Email: support@haybazi.com
• Help Center: Visit Help Center
• Complaint Process: Once a complaint is submitted, you will receive a ticket number. You can use that number to track the status of your complaint.
• Dispute Resolution: All disputes will first be addressed through mutual discussion. If unresolved, the matter will be handled in accordance with the applicable laws of Bangladesh.