Haybazi's Privacy Policy — Your data is our responsibility

Haybazi is a trusted online betting platform in Bangladesh. We believe your personal information is your own asset — and this Privacy Policy was built on that belief, written in plain, straightforward language.

This Privacy Policy applies to the Haybazi website, mobile application, and all our digital services. Whenever you create an account, log in, or use any of our services, the terms of this policy form a binding agreement between you and Haybazi.

We use your personal data solely to provide our services. Under no circumstances is your data sold or shared with anyone unnecessarily.

Haybazi collects two types of information from you — what you provide directly, and what is collected automatically as you use the platform.

We never collect sensitive information — such as religious identity, political views, or health data — without your explicit consent.

Haybazi uses your data only for specific, limited purposes. We never use your information beyond what is necessary. The primary purposes are outlined below:

• Account Management: Your identity and contact information are used to create, verify, and keep your account secure.
• Payment Processing: Financial information is used to process deposits and withdrawals. All transactions are handled through encrypted channels.
• Customer Service: Our support team uses the necessary information to resolve your complaints and queries.
• Fraud Prevention: Device and usage data is monitored to detect unusual transactions or suspicious activity.
• Legal Obligations: Bangladeshi law requires that certain data be retained for specified periods.
• Service Improvement: We analyze usage patterns to continuously improve the platform experience.
• Marketing Communications: Promotional offers and updates are sent only with your consent. You can opt out at any time.

Keeping your data secure is one of Haybazi's highest priorities. We use industry-standard security technologies to protect your information from unauthorized access.

• SSL/TLS Encryption: All communication between your browser and our servers is secured with 256-bit encryption.
• Data Encryption: Sensitive data stored in our database — especially passwords and financial information — is kept encrypted at all times.
• Restricted Access: Only authorized personnel can access specific data, and a log is maintained for every access.
• Regular Security Audits: Our systems undergo regular penetration testing and vulnerability scanning.
• Two-Factor Verification: You can enable two-factor authentication (2FA) for account logins.

Your data is stored in Bangladesh and in secure data centers. We follow international data protection standards.

Haybazi does not sell your data. However, limited information may be shared with trusted partners solely to deliver our services. In such cases, we share only what is strictly necessary.

• Payment Providers: The financial information required to process transactions via Mobile Pay, Nagad, and Rocket is shared with those respective providers.
• Identity Verification Services: Necessary data may be shared with approved third-party verification services for KYC purposes.
• Law Enforcement Agencies: We are legally required to disclose information when directed by a valid order from a Bangladeshi court or authority.
• Anti-Fraud System: Specialized services are used for fraud detection and prevention, and only the minimum necessary information is shared with them.

Every partner we work with is bound by a confidentiality agreement and may not use or share your information anywhere else.

The haybazi website and app use cookies and similar tracking technologies to enhance your browsing experience and keep the platform running smoothly.

• Essential Cookies: These are essential for maintaining login sessions and platform security. Without them, the platform will not function properly.
• Functional Cookies: These cookies are used to remember your preferences, such as your selected language.
• Analytics Cookies: Used to understand which pages get the most traffic and where issues occur. No personally identifiable information is involved.

You can manage cookies through your browser settings. Note that disabling certain cookies may affect some platform features.

As a Haybazi account holder, you have important rights over your personal data — and you can exercise them at any time.

• Right to Access: You may request to see what information we hold about you. We will provide it within 30 days.
• Right to Rectification: If any of your information is incorrect, you can request that it be updated.
• Right to Deletion: Under certain conditions, you may request that your data be deleted. However, this may not be possible where legal obligations require us to retain it.
• Right to Restrict Processing: In certain circumstances, you can request that the processing of your data be restricted.
• Right to Opt Out of Marketing: You can unsubscribe from promotional emails or SMS messages at any time.
• Right to Lodge a Complaint: If you have a complaint about our Privacy Policy, you may raise it with our support team or the relevant authority.

Haybazi strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect any personal information from minors.

• Age is verified at registration, and supporting documents may be requested where necessary.
• Any account found to belong to a minor is immediately suspended and all collected data is deleted.
• If a parent or guardian suspects their minor child is using haybazi, please contact us immediately.

Haybazi may update this Privacy Policy from time to time. If changes are made, we will notify you through the following methods:

• A notification will be displayed on the platform.
• Updates will be sent to your registered email or via SMS.
• The "Last Updated" date on this page will reflect any changes.

For significant changes, we will notify you at least 14 days in advance. Continued use of the platform after any changes indicates your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please don't hesitate to get in touch. We aim to respond within 48 hours.

• Email: support@haybazi.com
• Help Center: Visit Help Center
• Data Protection Requests: Send a request to view, correct, or delete your data via email.